Terms and conditions

Rate inclusions: Rates are inclusive of accommodation, daily buffet breakfast (at venue specified by the hotel), Wi-Fi, 20% savings on Food & Beverages and Spa services (where available) and Room upgrade to the next category (subject to availability at check-in). For details on room amenities offered – kindly refer room details link. All extra services & amenities not part of this offer will be on an additional charge.

Deposit Policy: A deposit amount equivalent to one night stay will be charged at the time of making reservation online

Modification of booking: Rate plan is amendable for personal details only – stay details (check-in and check-out date, rate plan etc. cannot be amended. For Amendment in stay dates or Add-ons (if any), kindly write to: travel@target-tours.com

Cancellation Policy: No retention would be charged if cancelled 7 days prior to check-in. For cancellations less than 7 days prior to check-in (later than 3 pm), the complete deposit amount will be retained by the hotel

Applicable Taxes: Taxes extra as applicable

Check in and check-out timings: Check-in time is 1500 hours while Check-out time is 1200 hours for the hotel. Late check-out is subject to availability at the time of check-in.For more clarifications on the hotel policy, kindly write to: travel@target-tours.com

Extra Bed / Child policy: For kids under the age of 5 years, there will be no additional charges for stay in the same room and meals. For kids aged 5 years to 17 years, meals are chargeable at INR 1500 ++ per child per day. In case of two kid

Currency converter: Currency conversion data is provided by XE, a third party currency conversion provider, using live mid-market rates. This information is offered for informational purposes only, and does not reflect the rate you will pay to the hotel or the currency in which such payment will be made. All payments will have to be made in Indian rupees

Important Documents: Guests must be 18 years or older with photo identification to reserve a room. As a government mandate, guests are expected to present a valid proof of identity at the time of check in

Disclaimer: ITC Limited reserves the right to amend the terms & conditions of this offer, including extending, withdrawing or discontinuing the same without any notice, without assigning any reason, at its sole discretion and without any liability. Please note that taxes may change as per the notified rules by the state / central government and will be payable by the guest at the time of check-out

Rates are applicable on a per night basis

This offer cannot be combined with any other offer/promotion or benefit(s) available through any loyalty programme run by ITC Hotels

Blackout dates apply

COVID-19 Update, 2020

Namaste

We are in the midst of an unprecedented situation and at ITC Hotels, the safety and well-being of our guests and associates remain our top priority. Our hearts and thoughts go out to all those who have been impacted by the current situation, either directly or indirectly, and we are truly inspired by all those who are working tirelessly at the forefront looking after people in need.

We are monitoring the Coronavirus (COVID-19) outbreak closely, collecting all the relevant information from government and medical authorities, adhering to protocols from subject matter experts and are in touch with the concerns shared by our guests.

Here are a few important updates that we would like to share with you:

ITC Hotels launches WeAssure – A first of its kind health, hygiene & safety initiative

Reinforcing its globally acknowledged Responsible Luxury ethos, ITC Hotels announces the launch of its WeAssure initiative in collaboration with medical professionals and disinfection experts to further enhance the existing hygiene & cleaning protocols across all ITC Hotels. The programme is also designed to address the wellbeing of all ITC Hotels associates and their safety.

Benchmarking Clinically Clean Standards

ITC Hotels is working towards an accreditation process by National Accreditation Board for Hospitals & Healthcare Providers (NABH) to enhance existing procedures and controls, thereby conforming to hospital-level hygiene standards.

NABH is one of the leading standards organisation for sanitation, hygiene, safety, and infection control practices.The programme specifications are a reassurance of visibly stringent cleanliness and disinfection processes that benchmark clinically clean standards. Leveraging the expertise of domain champions, the programme allows you to enjoy unparalleled experiences without compromising on quality.

Certified Global Standards

DNV GL Business Assurance, one of the world’s leading certification bodies that helps businesses assure the performance of their organisation, is evaluating a model built around the three pillars of - Health, Hygiene, and Safety, which will help ITC Hotels achieve higher levels of maturity around all facets of operations.

‘WeAssure’ is a holistic programme that addresses all facets of hotel operations. From revised protocols for heart-of-the-house activities at the receiving store, back offices, laundry, to the public areas with heightened sanitisation measures for guest luggage, elevators and room service.

Acclaimed Expertise In Disinfection & Hygiene

ITC Hotels in partnership with Savlon integrates Savlon’s trusted know-how in germ protection towards bringing thought leadership in the WeAssure programme.

From the House of ITC, Savlon has been one of the trusted hygiene brands in homes and hospitals, gaining repute for effective sanitisation and gentle action on the skin.

Key highlights of the initiative are:

1. Specially curated training & e-learning programmes for associates: Conduct & Precautions for Personal, Social & Workplaces

2. Re-engineered guest experiences with zero contact/ minimal associate engagements.

3. Sanitised cutlery, crockery & tableware supported with digital ordering & e-payment solutions.

4. Advanced & stringent deep-cleaning protocols & sanitised rooms.

5. Remodelled hotel layout to support safe distancing.

6. State-of-the-art technology such as UV sanitisation, ozonisers, ISO 22000 certified facilities with microbiology lab, advanced disinfectants for long-lasting protection, and more.

The wellbeing of our guests, associates, and partners has always been of paramount importance at ITC Hotels and is now more significant than ever. We look forward to welcoming you back to your favourite ITC Hotel.